FAQ’s
What’s the Nationwide Payment Systems smart processing Program?
We offer an all-in-one payment system, with terminals, mobile, invoicing, point of sale, gateway and more you can pick and choose what you want. Month to month contract, transparent pricing along with 24-7 customer support.
What makes this program different?
10 Questions – and in 30 minutes you are approved in most cases. We are the alternative to PayPal, Square and Stripe as we offer similar services, pricing but we provide phone, chat, and email support along with an agent assigned to your account.
What is a smart terminal?
The smart terminal can do more than a regular
The smart terminal brings a unlimited options to your business, this is a future proof Android device, that is affordable with our Hardware and Software as a program pricing.
How does the smart terminal connect to the internet.
With a base you can use a wired connection, or you can use Wi-Fi or 4G.
How do I charge the device?
You can plug it in or set it on the base to charge, everything comes in the box with the terminal.
What kind of warranty do we provide?
You are paying monthly if the device is not working, we will replace it, this is our hardware as a service plan. Hardware and Software as a service.
How does the customer get a receipt?
Go green and use text and email or print a receipt!
Are there apps that can run on the smart terminal?
We have many apps in the app store that can help you run your business and we are adding more all the time
Is there a developer program?
Yes we have a developer program for ISV’s Independent Software Vendors, Developers and App Developers.
Does the smart terminal accept apple pay etc.?
Our devices all come with NFC and you can process from any wallet, apple pay, google pay and more!
Can we accept Debit and EBT?
We offer Chip debit, Pin debit on glass along with EBT if you business qualifies.
What is a QR CODE?
You can set up a QR code to send people to your website, menu, or to a payments page or even to a specific payment you are trying to collect.
How do I get signed up?
Click on APPLY NOW to get started and go through our solution finder to find the right solution for your business.
What if I need a full-blown point of sale for my retail store or restaurant?
We have a solution called Retail-Time that is designed for both retail and restaurants that can be added on.
Do you offer Electronic Invoicing?
Yes we have invoicing and it has awesome features, you can create recurring invoices, one time invoices, you can also have a two way conversation with your customers.
How does e-commerce work on your smart platform?
We offer a free woo-commerce plug-in and from your dashboard you get the API keys to activate the woo-commerce payment plug-in. There is no gateway fee, no gateway transaction fees and not gateway monthly fees! Just the regular fees.
What if I am on another platform besides WordPress/woo-commerce?
Contact us and we can get you set up on our sister platform
Do you accept high-risk merchants?
If you have any questions, contact us and we can answer any questions you have.
How long does it take to get set up?
Most accounts are approved in under 30 minutes.
What native applications come on the basic terminal?
Terminal to process any type of card payment, Register, Catalog with 545 items, help app with chat along with the full dashboard of features – click here to see the features page?
What if I need customer support?
We offer 24-hour support by phone and chat, chat being the most efficient! You can also use email, open a ticket, or call our office.
What if I want to talk to a salesperson or consultant?
Go to the contact us page, give us a call, email or book an appointment
What is the cash discount dual pricing program?
This is where you charge the customer 4% if they pay by credit card.
Is there a dashboard or an app to monitor my business?
We have a dashboard and an app for your phone or tablet – you can access your info anywhere you have internet access.