NCR Counterpoint vs. Lightspeed Retail: Why retailers choose NCR Counterpoint from Nationwide Payment Systems!
A recent survey showed that business owners are exploring new technologies to streamline operations and move beyond outdated POS systems with limited functionality. When it comes to customized payment solutions, Nationwide Payment Systems has been the leading provider since 2001.
Choosing the right point-of-sale (POS) system isn’t just a tech decision—it’s a business decision. It affects inventory management, customer experience, employee efficiency, and profit margins. And for retailers with ambitious growth plans, the choice between NCR Counterpoint vs. Lightspeed Retail is critical.
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NCR Counterpoint: The Retail Powerhouse
Designed for high-volume, inventory-intensive businesses, NCR Counterpoint caters to retailers with complex inventory needs, from apparel stores managing size, color, and seasonal variants to multi-location businesses requiring centralized control.
- Matrix inventory (size, color, style)
- Vendor management & automated reordering
- Advanced loyalty, CRM, and discount tools
- Multi-store scalability
- Unlimited inventory
- Customizable modules for diverse business types
Lightspeed Retail: The Cloud-Based Challenger
Modern and user-friendly, Lightspeed Retail shines with its Apple-based interface and mobile compatibility—perfect for boutiques or startups needing sleek design and quick integration.
- Cloud-native platform
- Built-in eCommerce tools
- Mobile POS and iPad compatibility
- Simplified reporting
Inventory Management: Counterpoint’s Clear Advantage
Lightspeed handles basic inventory needs, but Counterpoint is built for complexity.
- Deep matrix inventory for size/color/style variants
- Serialized tracking for high-value items
- Automatic reorder points by vendor or SKU
- Centralized control across multiple locations
Payments: Why Nationwide Payment Systems Makes Counterpoint Untouchable
With Nationwide Payment Systems (NPS), Counterpoint users gain game-changing payment flexibility.
- Dual Pricing Program: Let customers choose cash or card—reduce or eliminate processing fees.
- Support for ALL Payments: Apple Pay, Google Wallet, EMV chip cards, Tap-and-Pay, and EBT.
- Dealer Flexibility: Switch support teams without disruption.
- Annual Maintenance Plan: Covers upgrades, support, and optimization.
Lightspeed’s payment gateway may be simple, but it locks businesses in with higher processing fees. Counterpoint with NPS gives retailers control.
Total Cost of Ownership: More Value, Less Overhead
While Lightspeed has a lower upfront cost, its subscription model and transaction fees add up fast.
NCR Counterpoint offers:
- One-time licensing or affordable recurring options
- Ownership of your POS platform
- Long-term savings with NPS
- Lower processing fees through dual pricing
Use Case Scenarios
- Large Apparel Retailer (Multi-location) – Needs matrix inventory and centralized control
Winner: NCR Counterpoint - Trendy Boutique Launching E-commerce – Wants sleek interface and mobile POS
Winner: Lightspeed Retail - Outdoor Gear Store with EBT & Dual Pricing Needs – Requires advanced payments and rugged hardware
Winner: NCR Counterpoint + NPS
Why Retailers Choose NCR Counterpoint (and stay)
At the end of the day, retailers need a POS that grows with them—not one they outgrow.
Lightspeed is ideal for simpler operations. But NCR Counterpoint, backed by Nationwide Payment Systems, delivers unmatched power and savings.
- Advanced inventory
- Deep customization
- Industry-grade reporting
- Lower payment costs
- Full support with freedom to switch dealers
You’re not locked in—you’re scaling up.
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FAQ: Frequently Asked Questions
Is Counterpoint cloud-based?
It can be hybrid. With NPS, you get flexibility of on-premise stability and cloud-enabled features like remote reporting.
Can I save on credit card fees with Counterpoint?
Yes. Dual pricing through NPS allows you to offset costs legally and transparently.
Can I switch dealers if I use Counterpoint?
Yes. NPS makes it easy to transition, offering complete setup, support, and ongoing service—no contract headaches.
Is Lightspeed cheaper?
Not in the long run. Lightspeed’s monthly fees, gateway restrictions, and lack of dual pricing often result in higher expenses over time.
Does Counterpoint support EBT and digital wallets?
Absolutely. With NPS, you get full compatibility with all payment types.
