Your Complete Guide To Our Cannabis Point Of Sale Solution
In the fast-paced cannabis industry, having a point-of-sale (POS) system that’s built for efficiency, compliance, and growth is essential. Our POS system provides more than just basic transaction support—it’s a powerful business management solution packed with tools designed specifically for dispensaries. Below, we dive into what makes our cannabis POS a standout choice, covering everything from included components and premium features to customer support and return policies. Here’s how our POS system can transform your dispensary operations.
What Comes with the POS System?
Our cannabis POS system arrives as a fully equipped, all-in-one solution. Here’s what’s included:
- Dual-Screen Display: With both a Merchant Touchscreen and a Customer-Facing Screen, this setup enhances user experience for staff and customers alike.
- Stainless Steel Cash Drawer: Built for durability, ensuring your cash is securely stored.
- Thermal Receipt Printer: Fast and reliable for a seamless checkout experience.
- Barcode/ID Scanner: Facilitates age verification and barcode scanning for easy product management.
Beyond the hardware, the POS software brings crucial features like sales tracking, inventory management, and user tracking tools. You’ll also receive nightly emailed sales summaries and have the ability to manage your store remotely via our web portal. Plus, you can even run customer-facing ads directly on the POS to boost product visibility. All of these features are part of the monthly software service and support fee, making it a complete package.
For those looking for even more functionality, we offer Premium Features like:
- Find My Biz: Increases your online profile visibility to attract more customers.
- Manage My Reviews: Enables reputation management to help you build trust.
- Panic Alarm Button: A discreet security feature that can silently alert authorities when needed.
- Integrations with Weedmaps and Leafly: Makes it easy for customers to find your business online and stay updated on your offerings.
How Our POS Enhances Dispensary Management
Our POS system is crafted to streamline every aspect of running a cannabis dispensary. With features that track top-selling products, monitor daily foot traffic, and measure average spending per customer, you gain essential insights into your business. Plus, our user-specific tracking allows you to monitor cashier performance, providing accountability and encouraging efficient service.
On the go? The Merchant Portal offers secure remote access to your data, letting you check sales and manage your dispensary anytime, anywhere. And for dispensaries operating in states with mandated reporting systems like Metrc or BioTrack, our POS integrates seamlessly to ensure compliance is simple and automated.
Staying Up-to-Date with Industry Changes
In the rapidly evolving cannabis industry, technology must keep pace. That’s why we’re committed to regular software updates packed with new features. These updates are delivered directly to your system via the Internet, ensuring your POS remains up-to-date without any hassle. Plus, our trade-in program allows you to upgrade your hardware whenever needed, keeping your dispensary ahead of the curve.
Why Choose NPS Over Other POS Providers?
Our focus is singular: dispensary point-of-sale solutions. Unlike other providers that may also serve cultivators, manufacturers, or distributors, we dedicate all our resources to helping dispensary owners run their businesses more effectively. With the industry’s lowest prices, superior customer service, and a product development team driven to innovate, we strive to offer unmatched value.
Our POS system is available wherever cannabis is legally sold in the U.S. States we serve include Alaska, Arizona, California, Florida, Michigan, New York, and more.
Support and Customer Service
Need help? Our dedicated Customer Service team is available seven days a week to assist you. Here’s when you can reach us:
- Customer Service: Monday-Friday 10:00 AM-10:00 PM EST, Saturday-Sunday 10:00 AM-5:00 PM EST
- Sales Team: Monday-Friday 10:00 AM-7:30 PM EST for all sales inquiries
You can call us at 1-866-677-2265 for prompt assistance.
Monthly Fee Structure
Our transparent pricing makes it easy to understand your monthly costs:
- First Terminal: $179.95 monthly
- Additional Terminals: $49.95 each
If you operate multiple dispensaries, each location is priced independently, regardless of shared ownership. For example, two dispensaries with three terminals each would cost $279.85 per location. We also offer a free month with a one-year subscription to help reduce fees.
Technical Requirements and Capabilities
Our POS requires a stable, hard-wired internet connection with at least 25/5 Mbps for optimal performance and reliable software updates. While you can’t shop for inventory directly through the POS yet, we’re exploring future integrations with popular marketplaces. The system does support ID scanning, Deli-style selling, and even accepts UPC barcodes for faster product management.
We also offer white-glove support for setting up your Pricebook and adding your inventory to the system, ensuring your dispensary is ready to go from day one.
Reporting and Panic Alarm Features
The POS system includes robust reporting capabilities accessible through the Terminal Statistics button, giving you an overview of your sales and performance data. For enhanced security, the optional Panic Alarm Button can silently alert authorities and open the cash drawer in emergencies.
Maximum Inventory and Return Policy
You can list up to 4,000 cannabis items in the POS pricebook, easily uploaded through a CSV file or barcode scanning. For those considering a return, our policy requires customers to retain the equipment for at least 60 days from the installation date. Returns must be requested within 90 days from installation, and equipment must be in good condition to qualify for a refund. Contact your sales representative for assistance.
Our cannabis POS system is designed to streamline operations, offer compliance support, and provide essential insights to drive your dispensary’s growth. Reach out today to learn how we can elevate your dispensary’s performance.
