Nationwide Payment Systems 

Modernizing Franchise Payments With NPSONE Smart Invoicing 

Standardize franchise payment pricing, invoicing, ACH, mobile payments, payment links, and multi-location sales reporting with NPSONE. 

Presented by Allen Kopelman, CEO — Nationwide Payment Systems-Host of B2B Vault: The Biz2Biz Podcast 

AI OVERVIEW

Franchise systems need more than a point-of-sale system. They need a consistent way for every franchisee to send invoices, collect payments, accept cards in the field, and report sales activity back to the franchisor. 

NPSONE and NPSONE Smart Invoicing give franchise organizations a flexible payment platform that can be deployed across multiple franchise locations. Franchisees can accept payments through digital invoices, secure payment links, ACH transfers, credit cards, mobile card readers, recurring billing, and other payment options—all while following a standardized payment program established for the franchise. 

For service-based franchises, this can be far more practical than requiring every location to install a traditional countertop POS system. 

How Can Franchises Standardize Payment Processing Across Every Location? 

Franchises can use NPSONE to establish a consistent payment-processing program for participating franchisees while still maintaining separate merchant accounts and deposits for each independently owned location. 

Instead of allowing every franchisee to choose a different payment processor, pricing structure, invoicing application, and reporting process, the franchisor can create a preferred or required payment solution for the organization. 

This can help provide: 

• Consistent payment-processing pricing 

• Standardized invoicing and payment-link technology 

• Similar customer payment experiences across locations 

• Uniform acceptance of cards, ACH, and digital wallets 

• Centralized or consolidated sales reporting 

• Easier onboarding for new franchisees 

• Dedicated payment support 

• Better visibility into payment activity across the franchise network 

Each franchisee can receive deposits directly into its own bank account while the franchisor receives approved reporting based on the franchise program’s structure and permissions. 

What Is NPSONE Smart Invoicing? 

NPSONE Smart Invoicing is a digital invoicing and payment platform that allows businesses to create invoices and send customers secure ways to pay by email or text message. 

Customers can open the invoice or payment link from their phone, tablet, or computer and complete the payment without visiting a physical office. 

Depending on the franchise program, businesses can accept: 

• Credit and debit cards 

• ACH bank payments 

• Apple Pay and Google Pay 

• Deposits and partial payments 

• Recurring and scheduled payments 

• One-time payment links 

• Card payments entered by staff 

• In-person payments through a mobile card reader 

This makes NPSONE especially useful for franchise businesses that perform work at a customer’s home, collect deposits before scheduling service, operate from multiple job sites, or do not need a full retail POS system. 

Why Is Uniform Payment Pricing Important for a Franchise? 

Uniform payment pricing helps reduce confusion, protects franchisees from unnecessarily expensive processing programs, and creates a more predictable operating model across the franchise. 

Without a centralized program, one franchisee might use a flat-rate provider, another may use its bank, and another may sign an expensive equipment lease. They may all pay different rates and use completely different technology. 

A properly structured franchise payment program can establish negotiated pricing based on the collective opportunity represented by the franchise network. 

Nationwide Payment Systems can work with the franchisor to develop a standardized program that may include: 

• Interchange-plus pricing 

• Flat-rate pricing 

• ACH pricing 

• Dual-pricing options where appropriate 

• Credit card surcharge options where permitted 

• Convenience-fee configurations where applicable 

• Standard equipment and mobile-reader pricing 

• Consistent gateway and software costs 

The exact pricing and fee model must be configured according to the franchise’s business model, card-brand rules, and applicable laws. 

Can the Franchisor Receive Sales Reporting From Franchisees? 

Yes. NPSONE can provide consolidated payment reporting when the franchise program and merchant-account hierarchy are configured to support it. 

This can give authorized franchise management a clearer view of payment activity across participating franchise locations without combining every franchisee’s deposits into one bank account. 

Depending on the setup and permissions, reporting may include: 

• Total payment volume by franchisee 

• Credit card and ACH sales 

• Transaction counts 

• Average transaction size 

• Refunds and voids 

• Open and paid invoices 

• Outstanding customer balances 

• Recurring-payment activity 

• Sales trends by day, week, month, or location 

• Comparisons between franchise locations 

This information can help the franchisor understand which locations are growing, identify changes in sales activity, and simplify the process of comparing reported revenue with actual payment volume. 

Payment reporting may also help franchise organizations calculate royalties or verify revenue reports. However, the exact reporting process should be coordinated with the franchise’s legal, accounting, and franchise-management teams. 

How Can Franchisees Use Payment Links to Get Paid? 

Payment links allow franchisees to request payment without creating a complicated checkout process or taking card information over the phone. 

A franchisee can send a secure link by text message or email. The customer opens the link, enters the requested payment information, and receives confirmation after completing the transaction. 

Payment links can be used for: 

• Service-call fees 

• Estimates and deposits 

• Installation payments 

• Membership fees 

• Lesson packages 

• Emergency-service charges 

• Repair invoices 

• Outstanding balances 

• Final payments after a job is completed 

• Remote payments from property managers or business customers 

This can reduce the amount of time employees spend calling customers, writing down card numbers, or waiting for checks to arrive. 

Can Franchisees Accept Payments at a Customer’s Location? 

Yes. Franchisees can use compatible mobile card readers to accept payments while working at a customer’s home, commercial property, job site, or other location. 

Mobile payments are useful when a technician or service professional needs to collect payment immediately after completing the work. 

For example, an employee can: 

1. Complete the service. 
2. Review the invoice with the customer. 
3. Accept a card using a mobile reader. 
4. Send a digital receipt. 
5. Record the transaction in the payment platform. 

When an in-person card payment is not practical, the employee can send the customer a payment link instead. 

Using a card reader may also provide stronger transaction data than manually keying a card number, which can help reduce certain processing costs and payment disputes. 

Which Franchise Businesses Can Benefit From NPSONE? 

NPSONE is particularly useful for service-based franchises that rely on invoices, deposits, field payments, memberships, and scheduled services. 

Garage Door Companies 

Garage door franchises may collect service-call fees, deposits for replacement doors, installation payments, repair charges, and final balances. 

Technicians can accept cards in the field or send a payment link after completing the repair. Larger projects can be divided into deposit, progress, and final payments. 

Pool Service and Pool Construction Companies 

Pool businesses may bill customers for weekly maintenance, repairs, equipment replacement, resurfacing, renovation, or new pool construction. 

NPSONE can support recurring billing for maintenance plans while Smart Invoicing can be used for repairs, deposits, and larger projects. 

Gate and Access-Control Companies 

Gate companies frequently provide installation, maintenance, emergency repair, access-control, and security-related services. 

Customers can pay deposits before equipment is ordered and complete the final payment after installation. Technicians can also accept mobile payments for service work. 

Swimming Lesson Franchises 

Swimming schools and mobile swimming-lesson companies may collect registration fees, recurring tuition, lesson packages, private-instruction fees, and seasonal-program payments. 

Payment links and recurring billing can make it easier for parents to enroll and pay without visiting an office. 

Home-Service Companies 

NPSONE can support many home-service franchise models, including: 

• HVAC companies 

• Plumbing companies 

• Electrical contractors 

• Roofing companies 

• Landscaping businesses 

• Pest-control companies 

• Cleaning companies 

• Appliance-repair companies 

• Painting contractors 

• Handyman services 

• Water-damage restoration companies 

• Pressure-washing companies 

These businesses often need a combination of digital invoices, deposits, recurring billing, payment links, and mobile card acceptance. 

Commercial Service Companies 

Commercial service franchises can also use NPSONE to invoice property managers, business owners, contractors, and corporate accounts. 

Examples include: 

• Commercial cleaning 

• Building maintenance 

• Parking-lot services 

• Security installation 

• Fire-safety inspections 

• Sign installation 

• Equipment repair 

• Waste-management services 

• Commercial landscaping 

• Staffing and professional services 

ACH payments can be especially valuable for higher-dollar B2B invoices because they may cost less to accept than credit card payments. 

Can NPSONE Support Recurring Franchise Services? 

Yes. NPSONE can support recurring payments for franchises that sell memberships, subscriptions, maintenance plans, tuition, or regularly scheduled services. 

Recurring payments can be useful for: 

• Weekly pool service 

• Monthly pest control 

• Lawn-care programs 

• Cleaning plans 

• Equipment-maintenance agreements 

• Swimming lessons 

• Membership programs 

• Security and gate-maintenance contracts 

• HVAC service plans 

• Commercial maintenance agreements 

Automating recurring payments can create more predictable revenue and reduce the need for franchisees to manually request the same payment every month. 

Can Franchisees Accept ACH Payments? 

Yes. NPSONE can allow participating franchisees to accept ACH payments in addition to credit and debit cards. 

ACH may be especially beneficial for: 

• Large installation projects 

• Commercial customers 

• Property-management companies 

• Recurring maintenance agreements 

• Construction-related invoices 

• High-dollar equipment purchases 

• Business-to-business payments 

Giving customers both card and ACH options allows them to choose the payment method that works best for the transaction. 

How Does NPSONE Improve Customer Experience? 

NPSONE gives customers several convenient ways to pay while helping the franchise maintain a consistent brand experience. 

Customers do not have to mail a check, call an office with their card information, or wait for a technician to return with paperwork. 

Instead, they may receive a professional invoice or payment request that can be completed from their phone. 

A standardized franchise payment experience can include: 

• Consistent invoice design 

• Branded payment pages 

• Email and text delivery 

• Digital receipts 

• Multiple payment options 

• Partial-payment choices 

• Deposit requests 

• Recurring-payment authorization 

• Mobile card acceptance 

The result is a smoother process for the customer and fewer administrative steps for the franchisee. 

How Does NPSONE Help New Franchisees Get Started? 

Payment processing should be part of the franchise onboarding process, not something each new franchisee must figure out alone. 

Nationwide Payment Systems can work with the franchise organization to create a repeatable onboarding process that includes: 

• Merchant-account applications 

• Underwriting coordination 

• Bank-account setup 

• NPSONE account configuration 

• Standardized processing pricing 

• Mobile card-reader deployment 

• User setup and permissions 

• Invoice templates 

• Payment-link configuration 

• ACH setup 

• Staff training 

• Reporting access 

• Ongoing payment support 

This can help new franchise locations begin accepting payments sooner while reducing inconsistencies throughout the franchise system. 

Does Every Franchise Need a Traditional POS System? 

No. Many service-based franchises do not need a large countertop POS system. 

A traditional POS system may make sense for a retail store, restaurant, or business that manages inventory and serves customers from a fixed checkout counter. 

However, an invoice-driven franchise may be better served by a combination of: 

• NPSONE Smart Invoicing 

• Email and text payment links 

• ACH payments 

• Recurring billing 

• A virtual terminal 

• Mobile card readers 

• Online payment pages 

• Centralized reporting 

This gives the franchise the payment tools it needs without requiring every franchisee to purchase unnecessary hardware. 

Why Should Franchises Work With Nationwide Payment Systems? 

Nationwide Payment Systems helps franchise organizations build payment programs around the way their franchisees actually operate. 

Instead of forcing every location into a generic flat-rate account, we can help structure a program that addresses pricing, invoicing, mobile payments, ACH acceptance, reporting, onboarding, and support. 

Franchise payment programs may include: 

• NPSONE and Smart Invoicing 

• Standardized franchisee pricing 

• Consolidated sales reporting 

• Separate deposits for each franchisee 

• Mobile card readers 

• Secure payment links 

• ACH and credit card acceptance 

• Recurring billing 

• Deposits and partial payments 

• Virtual terminal access 

• Dedicated onboarding assistance 

• Live customer support 

• Customized payment integrations 

Whether the franchise has five locations or hundreds of franchisees, the payment platform should make it easier to expand without losing visibility or consistency. 

Build a Smarter Payment Program for Your Franchise 

A growing franchise needs more than a collection of unrelated merchant accounts. 

With NPSONE and NPSONE Smart Invoicing, franchisors can provide franchisees with consistent payment technology, negotiated pricing, digital invoicing, ACH payments, mobile card acceptance, payment links, and approved sales reporting. 

Franchisees gain easier ways to get paid. Customers receive a more convenient payment experience. The franchisor gains greater consistency and visibility across the organization. 

Contact Nationwide Payment Systems to discuss a customized NPSONE payment program for your franchise.