give merchants the guest experience

by Allen Kopelman | Jun 5, 2025 | Business Management, Business Operations, Business Technology, Business To Business, customized payment processing, Uncategorized

Previously seen in Green Sheet Give merchants the guest experience Years ago, when I worked as an executive chef, our hotel created the Be Our Guest program to teach staff members to treat each other like guests. For me, this meant not going Gordon Ramsay on my cooks....

As seen in forbes:Five Ways To Build A Great Service Force

by Allen Kopelman | May 11, 2025 | Forbes, Uncategorized

Previously featured on Forbes Business Council  It’s not uncommon to hear a company brag about its stellar sales force, but what about its service force? These hidden heroes have a significant impact on a company’s reputation and bottom line. As I’ve learned...

Omnichannel Payment Strategy: Why You Need It Now

by Allen Kopelman | Mar 19, 2025 | Business Strategy, customized payment solutions, eCommerce, Uncategorized

Why Your Business Needs an Omnichannel Payment Strategy In today’s fast-paced digital world, customers expect seamless, flexible, and secure payment options—whether they are shopping online, in-store, or via mobile apps. However, for customers a disconnected payment...