Previously featured on Forbes Business Council Guide To Loyalty Programs For Small Businesses Loyalty is a key driver for any enterprise that depends on repeat business. Restaurants, retail stores, salons and a wide range of businesses leverage loyalty programs to...
Previously featured on Forbes Business Council Sixty-some years after American workers began to dress down on Fridays, is it finally time for corporate America to fully ditch the suit and tie? I don’t recall seeing anyone wearing formal business attire lately,...
Previously featured on Forbes Business Council Digital commerce has both given merchants more ways to accept payments and given criminals more ways to intercept and steal payment transactions. A 2023 LexisNexis study found that 60% of ecommerce merchants and 53% of...
Previously featured on Forbes Business Council It’s not uncommon to hear a company brag about its stellar sales force, but what about its service force? These hidden heroes have a significant impact on a company’s reputation and bottom line. As I’ve learned...
Previously featured on Forbes Business Council As I reflect on the past two decades in merchant services, I’m amazed by how far this industry has progressed since 2001, when several POS manufacturers and card brands dominated the market. Business owners did not...
