by Allen Kopelman | Apr 12, 2025 | B2B Merchant Services, Forbes, Uncategorized
Previously featured on Forbes Business Council In a world where customers expect instant approvals, funding and deliveries, customer experience is the new battleground for companies of all sizes. Today, providing great service means more than answering a call by the...
by Allen Kopelman | Apr 6, 2025 | Customized Payment Processing For Restaurants, Forbes, Hospitality, Uncategorized
Previously featured on Forbes Business Council As Malcolm Gladwell noted in his 2002 business bestseller, The Tipping Point, little things can make a big difference, especially when it comes to hospitality and service workers, who rely on gratuities to supplement...
by Allen Kopelman | Mar 30, 2025 | Business Technology, Forbes, Robotics and Automation, Uncategorized, Workforce Development
Previously featured on Forbes Business Council What new skills can businesses teach self-learning robots? For world-leading experts at the International Federation of Robotics, the answer is plenty. The IFR’s annual report found that 3.9 million robots in 40...
by Allen Kopelman | Mar 22, 2025 | Business Growth, Consumerization Strategies, digital transformation, E-Commerce Trends, Uncategorized
Previously featured on Forbes Business Council When I helped found my payment system company in 2001, mobile apps, e-commerce and text-to-pay options on smartphones were not even in beta mode. Today, these technologies are so embedded in our daily lives that we...